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Title:Billing Specialist
Company:Northwest Human Services - West Salem Clinic
Description:Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are seeking an energetic, highly competent Billing Specialist to work in partnership and join accountability with other team members of our Billing Department.


As one of our friendly, courteous, and highly productive billing specialists, you will monitor insurance billing for patients at our clinics and other programs to ensure accurate and timely processing of billing encounters for all programs assigned by the Billing Supervisor and/or Manager. High attention-to-detail is required as you review patient insurance information, correct and adjust patient accounts, and apply appropriate ICD-10 and CPT codes. You will collaborate with outside agencies to coordinate patient referrals, ensuring our patients experience excellent and efficient care.


Performs billing functions for all medical patients including charge and payment entry, applying sliding discounts, correcting and/or adjusting patients' accounts, refunds and submitting third-party insurance claims
Appropriately applies ICD-10 and CPT codes
Handles insurance billing problems of patients including contacting insurance company and/or patient; assists the reception staff with insurance questions
Produces reports in the practice management system that shows patient status, encounter reconciliation and program participation
Effectively communicates in a variety of ways; phone, computer memo, email, talking in person, legible handwriting, etc.


Must have a high school diploma or equivalent
Previous experience in medical billing or related experience is preferred
Must have a basic understanding of computers, file systems, and report logic
Must have a basic understanding of accounting principles as they pertain to charges, adjustments, and payments
Must have the ability to communicate effectively and interact courteously with patients, staff, and insurance carrier representatives
Must be able to handle medical records in a confidential manner
Bilingual in Spanish/English is preferred


Northwest Human Services is an innovative Federally Qualified Health Center that has been providing care to the local community for over forty-five years. In addition to our Transitional Programs that provide services for the homeless, our medical clinics are Tier V Patient Centered Medical Homes and our West Salem location offers fully integrated primary care, psychiatry, therapy, and dentistry all on the same campus. Our Medical, Dental and Mental Health care teams are committed to the overall wellness of our patients and work together to ensure patient needs are expertly evaluated, and met with compassion and respect.

SUMMARY OF BENEFITS: Northwest Human Services offers competitive wages and a generous benefits package to staff that work at least 32 hours a week or more. Benefits include; Medical, Dental, Vision, Group Life: Short Term & Long Term Disability, 403(b) retirement plan with generous employer match, 8.5 Paid Holidays, and Paid Time Off.

If you are interested in joining a team that makes a difference in the lives of many, please apply online at:

For more information, please contact the HR/Recruiting Department at:
Office: 503-588-5828 • Email: • Website:

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

All candidates who receive a written offer of employment will be required to undergo a criminal records check as well as testing for commonly abused controlled substances, including marijuana.
Contact:Sarah Perrotta, Talent Acquisition Specialist
Address:681 Center Street NE
Salem, OR 97301



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