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Title:Crisis Intervention Workers (Full-Time, Part-Time & On-Call)
Company:Northwest Human Services - West Salem Clinic
Description:orthwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.

We are seeking Crisis Intervention Workers to join our Crisis & Information Hotline in Salem, Oregon.


As a Crisis Intervention Worker, you will address each client’s immediate and long-term needs for intervention and supportive services. Using a trauma-informed, culturally competent, and respectful approach, you will work with individuals over the phone and in person to provide suicide and crisis intervention, triage, and provide referrals to health, financial, and other supportive needs resources within our network of community partners.

As a Crisis Intervention Worker, you will complete a crisis intervention training program upon hire, including an intensive clinical training that is in accordance with the American Association of Suicidology (AAS) standards. Clinical trainings include a minimum of 40 hours in suicidology, crisis management, and mental health counseling plus co-worker experience with active and supervised participation prior to independent assignment.


We currently have Full-Time, Part-Time and On-Call openings available. This program is a 24-hour program with day, swing, and night shifts. Please list your schedule availability in your application. Please note that this position is located on-site and is not a remote position.


Must have current college enrollment or course completion in a nursing, psychology, social services, healthcare program or a related field. Undergraduate students seeking to gain work experience in mental health services, suicidology, and crisis management are encouraged to apply.
Must have ability to maintain composure and professional demeanor under adverse or stressful conditions, use appropriate problem-solving and decision-making skills
Must have excellent interpersonal communication skills, be able to perform multiple job functions simultaneously
Demonstrated experience working with at-risk and/or vulnerable populations is preferred
Experience working with suicide and crisis intervention is preferred.
Bilingual in English and Spanish is preferred, but not required.


Northwest Human Services offers competitive wages and a generous benefits package to staff that work at least 32 hours a week or more. Benefits include; Medical, Dental, Vision, Group Life: Short Term & Long Term Disability, 403(b) retirement plan with generous employer match, 8.5 Paid Holidays, and Paid Time Off


Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their quality of life. The Hotline is a member of the National Suicide Prevention Lifeline, and is accredited by the American Association of Suicidology, meaning we are held to the highest national standards for suicide intervention services. Learn more about our Hotline here:

If you are interested in joining a team that makes a difference in the lives of many, please apply online at:

For more information, please contact the HR Department at:
Office: 503-588-5828 • Email: • Careers Page:
Contact:Sarah Perrotta
Address:681 Center Street NE
Salem, OR 97301



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